The recent outbreak of the COVID-19 pandemic has had a profound global impact on our society. Business and governmental organizations were hit by a myriad of challenges. Unexpectedly and all the same time, threatening their existence. The immediate imperative for airports to address this was to prioritize health measures and operational excellence. Innovative solutions that enhance customer experience with new revenue streams (by using innovative business models with their partners) and support creating a sustainable airport came second.
Today, more than a third of all companies have embarked on some form of Agile transformation. Some are further along than others because their industries require agility to survive. Leaders of these companies face the arduous task of transforming their legacy organizations while still delivering sustainable financial performance to the stakeholders. These leaders need to conduct this transformation correctly — to get it right.
This article is published in . Agile NXT is the magazine full of inspiration for professionals on the emerging Agile journey. Theme of #2: New Insights for Agile Performance Management.