Automation is done with the main intent of finding the bug or error in the application in the software development lifecycle or SDLC.
A business process is a set of tasks which accomplish a specific organizational goal. These sets of activities and tasks, once completed, will deliver a service or product to the client. The process involves clearly defined inputs and a single output. These inputs are made up of factors that contribute to the added value of an output, i.e., Service or Product.