At the start of the COVID-19 pandemic many countries went into a lock-down forcing employees to work from home. Although the measures taken are being relaxed more people are working from home than ever before. As a manager you want to know whether your employees are as productive working at home as they are at the office. A lot of research [1,2,3] focuses on efficiency. If you are running a service business you should focus on the flow of the work instead. Three strategies are presented that minimise the effects of working remotely.
If you’ve ever wondered if Agile coaching is effective or worth the money spent, you’re not alone. Your customers probably do, too. Let’s look at how one manager who grappled with these same questions came to measure the value of coaching and using methods of Data Science to discover which interventions work and