IN AN INCREASINGLY DIGITAL WORLD, PEOPLE ARE ALWAYS CONNECTED—AND SO IS YOUR CUSTOMER.
Organizations that transform into Agile ones need their cultures to reflect their new values. Agile cultures promote flexibility and autonomy. They’re purpose-driven, idealistic, tolerant, open, inventive, explorative, warm, engaged and sincere. But how does an organization transition towards such a culture? Is it possible to create or engineer one? And, if so, what potential side effects should you consider?